What should I save from the app?
Screenshots of the trip: app, driver name, vehicle, trip time and route, and receipts.
- If you were the driver, note whether you were waiting for a request, en route, or carrying a passenger.
Rideshare accidents · statewide
Whether the app was on, and whether a ride was accepted, changes which insurance applies under Utah law.
Quick answers
Screenshots of the trip: app, driver name, vehicle, trip time and route, and receipts.
During a prearranged ride, Utah requires $1,000,000 in liability coverage; lower minimums apply while the app is on but no ride is accepted.
From the agency that investigated. Utah Highway Patrol reports are requested online through UHP; if a city police department responded, request it from that department.
It is fine if you don’t have everything yet.
Gather photos or vehicle markings only when it is safe. Never step into traffic or delay emergency help to document anything.

Meet Sofia
Sofia is CCL’s automated intake guide. She answers general questions about how to start, what to have ready and what happens next. She can’t see a case, give legal advice or submit anything.
During a prearranged rideshare trip, $1,000,000 in liability coverage is required; while the app is on but no ride is accepted, lower minimums of $50,000 / $100,000 / $30,000 apply. Read 2026-09-27.
Utah is a no-fault state. Personal injury protection (PIP) must provide at least $3,000 per person for medical expenses, plus limited wage-loss, household-services, funeral and death benefits. Read 2026-09-27.
Reports for crashes the Utah Highway Patrol investigated are requested online through UHP. Crashes handled by a city police department are requested from that department. Read 2026-09-27.
General information only, not legal or medical advice. CCL is a technology and administrative-support company, not a law firm. Attorney review happens only if an Utah law firm accepts the matter.
See what goes into a case evaluation, or call if you’d rather talk it through.